Correctly configuring VAT rates and pricing policies is crucial to correctly accounting for your event's ticket sales and services. Gridaly offers flexible tools that allow you to customize the tax settings for your business, whether you are a VAT payer or use an exemption.
From this article you will learn:
How to set the default pricing policy (net/gross).
How to manage the VAT exemption for the entire event.
How to enable VAT exemption support for buyers (e.g., reverse charge mechanism).
Step 1: Navigate to payment settings
You will find all options related to the configuration of taxes in the event management panel.
In the left-hand menu of the administration panel, select Events.
Select the event for which you want to configure settings.
In the event context menu (on the left), go to Orders, and then select Settings.
Find the Invoices section , where you will find options for VAT.
Step 2: Configure the pricing policy (Net / Gross).
The first step is to decide whether you will enter ticket prices and allowances in the system as net or gross amounts.
In the Pricing and VAT policy field, select one of two options:
Net: The prices you enter when creating tickets are net prices. The system will automatically add VAT to them according to the rate defined in the tax scheme.
Gross: The prices you enter are already gross prices (include VAT). The system will calculate the net amount and tax itself.
Important! Changing this policy after creating tickets will not automatically
recalculate their prices. Set it up before starting your sales setup.
Where to set the VAT rate?
The standard VAT rates for your products are managed in the Tax Schemes module . The settings described in this article apply to general policies and global exemptions at the event level. To learn more about rate configuration, read the article on Tax Schemes.
Step 3: Configure VAT exemption (for Organizer).
If you, as an event organizer, use the VAT exemption, you need to set up the system accordingly.
Enable VAT Exemption.
When you enable this option, new fields will appear:
VAT rate annotation: Enter the text to appear on the invoice in place of the VAT rate, such as "ZW".
Legal basis for VAT exemption: Select from the list the relevant legal article on the basis of which you enjoy exemption. The list includes legal bases according to Polish regulations (e.g., subjective exemption (Article 113 (1) and (9)).
Step 4: Handle VAT exemption for buyers
This option allows handling special cases, such as the reverse charge mechanism for business customers from the European Union.
Enable the option to support VAT exemption of buyers.
Once it is enabled, the registration form will include the option to enter the EU VAT ID number, and the system (after integration with VIES) will be able to verify the taxpayer's status and apply the appropriate VAT rate (e.g. 0% for intra-EU transactions).
Tip: Use this option if you sell tickets to companies from abroad. It is independent of whether you as an organizer are exempt from VAT.
Important for stationary events: Remember that for stationary events that are held and billed in the same country (e.g., Poland), the service is subject to the local VAT rate. In this case, the reverse charge mechanism does not apply, even for customers from other EU countries.
FAQ
What is the difference between the “VAT exemption” option and “VAT exemption support for buyers”?
What is the difference between the “VAT exemption” option and “VAT exemption support for buyers”?
"VAT exemption" applies to you as an organizer - you turn it on if your company is exempt from paying VAT. "Handling buyers' VAT exemption" is a function for your customers - it allows them to take advantage of the exemption (e.g. for intra-EU transactions), even if you are a normal VAT payer.
Will changing the pricing policy from net to gross automatically recalculate the prices of my tickets?
Will changing the pricing policy from net to gross automatically recalculate the prices of my tickets?
No. Ticket and add-on prices will not be automatically recalculated. Pricing policy should be set before starting sales and price list configuration.
Where can I find the “Reverse charge” option?
Where can I find the “Reverse charge” option?
This mechanism is activated by enabling the "Support for VAT exemption of buyers" option and configuring VIES number verification in the settings of the registration form.